FAQ

What payment method can I use to make my purchase?

 

Credit cards accepted:

• * American Express
• * Discover
• * Master Card
• * Visa

Other forms of payment:

• *PayPal**
• * Diva Statis gift cards 

Forms of payment we do not accept include:

• * CODs
• * Personal checks
• * Money orders

When will my order arrive and what does it cost to ship my order?

You can track your order at any time online via our Track My Order page. You can also track your order by clicking on the tracking link included in your shipping confirmation email.

 

We offer three convenient shipping methods for Divastatis.com online orders:

Shipping Types                               Cost                                        Delivery Times

 USPS  (US Only)             Flat Rate $3.00  (0-4LBS)                                    2-7  Business Days                                                                                                                                                                                                                       

 * 2- Day Delivery                       $20.00 ( flat rate)                       2 Business                                                                                                                   Days

*Next- Day Delivery                   $30.00 ( flat rate)                    Next Business                                                                                                                 Day

 

   ***  Shipping Prices can vary depending locations and weight of items ***

   * Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.

    *** Orders received at before 3:00 PM EST should ship that day; orders received after 3:00 PM EST should ship the nest Business Day.

 

What if I change my mind and want a different size or color after my order has been placed?

Once an order has been placed at DivaStatis.com  you cannot make changes. For assistance please call our Customer Service at 1-(828) 270-6722

 

Do you ship outside the United States?

 We are slowly added  internationally country's to our list 

 

What if I'm not pleased with my selection, can I return or exchange the purchase.

All returns have 30 days from the day the order was shipped to be eligible for a refund, please refer to our refund and return policy.

 

What do I do if my item arrives Damaged?

Customer Satisfaction is our goal at Divastatis.com. Please contact our customer Service representatives at 1(828) 270-6722